About this notice
This notice describes privacy on the Commerce Intelligence Labs informational website and when you contact our team. For questions about your information, contact support@commerceintelligencelabs.com. It does not describe all data processing within the AgentReady Shopify app; consult the app-specific privacy information before installing or using the app.
Information you provide
If you email us, your message may include your name, email address, Shopify store domain, and any information or attachments you choose to send. Please share only what is needed to explain your request, and do not send passwords, access tokens, payment details, or customer records.
How information is used
Information supplied in a support request is used to respond to the request, understand the issue, and communicate with you about it. Where applicable, responding to a request may be necessary to take steps at your request before entering a contract, to perform a contract, or for the legitimate interest of providing support and maintaining communications.
Website resources and technical information
This website loads fonts from Google Fonts and styling software from the Tailwind CSS CDN. When your browser requests these resources, the providers receive technical information such as your IP address and request headers. The hosting provider may also process technical information when delivering the website. The website code does not include an analytics script, advertising tracker, contact form, or code that sets cookies or stores information in your browser. External providers may have their own data practices. See Google's Privacy Policy for information about Google services.
Service providers and retention
Email, hosting, and external resource providers may process information needed to deliver their services. The website source alone does not establish their storage locations or retention periods. Contact us for details about the providers handling a particular request and how long the related information is retained.
Your privacy rights
Depending on applicable law and the circumstances, you may have rights to access, correct, erase, restrict, or object to processing of your personal information, and to receive portable data. Where processing relies on consent, you may withdraw it. You may also complain to the relevant data protection authority. To raise a request with us, email support@commerceintelligencelabs.com. More information is available from the European Commission.
Updates and contact
We may update this notice to reflect changes to this website. The date above identifies the latest revision. For website privacy questions or app-specific privacy information, contact support@commerceintelligencelabs.com.